Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather details you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and particular requirements for your floral needs. We also collect payment details when placing orders, though these are processed securely through our payment partners.

For our corporate clients, we may collect extra business information such as company registration details, preferred delivery schedules, and budget considerations. This helps us deliver a tailored service that aligns with your business needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to boost site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to process flower orders and deliver excellent customer service. This includes handling orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to enhance our services and the overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in France.

Information Sharing and Disclosure

ForestFableOrchard respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat your personal data with utmost security and apply suitable technical and organizational safeguards to shield it. This involves protected data storage, encrypted communications, and restricted access to personal details inside our organization.

Although we deploy strong security controls, no internet transmission method is entirely secure. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You have important rights concerning your personal data. Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond within a reasonable timeframe as mandated by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention spans vary based on the data type and the purpose for which it was collected.

Cookies and Website Tracking

This site uses cookies and analogous technologies to enhance your browsing experience and learn how visitors interact with our site. Cookies store your preferences and help us evaluate site performance.

You can adjust cookie options in your browser settings. Note that turning off some cookies might impact site functionality. For more details about our cookie practices, consult our Cookie Policy.

Third-Party Links

The site might include links to external websites or services. This privacy policy covers only ForestFableOrchard and its site. We are not accountable for the privacy practices of third-party sites.

We recommend checking the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. When substantial updates occur, we will modify the "Last Updated" date displayed at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.